This year same case happen like last time today I contracted coustomer care because my citron (flipkart brand) iron not working they said their system in some problem plzzz call after 1 hour then again call a coustomer care person start funny question like-1 st. Is citron baja brand product?2 nd.website maintion for warrenty contract flipkart he said me that sir I am from flipkart not citron .3 rd give a number call them ph switch off.4 th to register a complain take 30 min!!!!!!now over 4 pm no call back form flipkart......flop kart go to amazon if want to shop online........