Pepperfry is the new and worst shopping site ever. I had purchased Gatsby men gift set worth Rs. 725 for gifting purpose to someone's marriage.

I asked customer care representative (named Nerry) 3 time before making the purchase that the gift set is in Gatsby box or are they loose products. He confirmed me that these are nicely packed in Gatsby gift set with having diff. space for each product. So i ordered it. My friends’ marriage was on 5th Feb 2012 and i received the product on 4th Feb 2012. But when i opened the pepperfry box..it was all loose products with no Gatsby gift box. And i checked all the products. Most of them were expired and near expiring date. And also it was not genuine products. I called the customer care no. same time and told about this. i told him that i relied on your product and not purchased any other gift and i have no time left. So he said gift it somehow and we will refund the money.

I did the same. Now when i am following up with them they have no answer for it except sorry. Every time i call up they say will sort it out in 24 hrs but no email no call back ever. I asked them about the refund or coupon against that purchased so they simply denied. They say we can’t help it and cannot reimburse it. I told them it was promised by your representative only. But they are not responding and simply said NO. I even have the proofs for it.

I would advise to the govt. officials to close such fake and bogus sites and should be levy with heavy penalties.

Many of my friends had a bad experience with this fraud site. They are the dirt cheap local guys having no professionalism. Each and every customer care rep. is useless and have no sense. I had discussed the same prob with Nerry/ Prateek/ Shweta and 2 more rep. All are helpless and nobody is responding properly.

THAT IS WHY THEY GIVE HEAVY DISCOUNTS TO BE-FOOL PEOPLE. ITS ALL EXPIRED PRODUCTS AND MODIFIED MANUALLY.

NEVER BUY ANYTHING FROM THIS SITE. WORST SHOPPING SITE, WORST PRODUCTS- EXPIRED, WORST CUSTOMER CARE.

I feel its just a group of cheap dirt useless group running this co. I wasted my money but ofcourse i can stop others to waste their own.


Richa Gupta

i also got my product using 200 points..thanks admin

I had ordered an item two days back. The shipping time was shown as 13 days, which obviously seemed to be high. To my surprise, today I am seeing the order status showing shipping time 23 days. It is creating many doubts in my mind!

I got a mail yesterday that my products ve been shipped,and provided me with the awb no,but I am not able to track it..hope I just receive them!

@Dolly.....Yes admin is correct.....I was knowing that such stuff work fr that particular day.....So, I purchased the product yesterday itself......Deals like this work fr few hours or a day max......most times......

shit now i cant buy any thing...:(

sad to know ...


Any way thanxs admin for rplyg

Yes Dolly, and Because of these type of buying they had to change their policy :)

@ harish have you made three ids is it possible to create 3 ids any buy any thing

y cant we buy from our 200 points any cosmetics

I placed three order yesterday, paying Rs.15 each worth Rs 240 each order.......deal was wonderful ....Thanks for publishing....

@Last stage while paying but now it is no use as you can get only 10% discount from points

can any1 tell me how to redeem points...??

Minimum purchase should be 200...You would not be able to utilise pepperpoints for order less than or equal to Rs. 200.

THEY ARE ASKIG ME TO PAY RS 200 ON MY PURCHASE OF 245 RS WHY

Hi Karupett
They have changed using free credit points, now you can avail only 10% discount with these free points

Dear sir
How do I redeem the points...it is difficult...they are asking for payment. I made 2 purchase cost 210 rs. how to reedem the point. pls explain ..it will useful to every visitor of ur site

Their customer care number doesnot exist why so??

site is too slow

@neena site looks good

Yeah too many peoples are browsing site simultaneously ;)

Buy some cosmetic at very low price here
http://www.pepperfry.com/perfumes-cosmetics.html?dir=asc&order=price

Site is damn slow :(

any reviews for the site??
I hope the site isnt fake.

Look here for few items
http://www.pepperfry.com/home-decor.html?dir=asc&order=price

what its use?

yeah but it is as low as Rs.15, I won't mind paying Rs 15 to get something which is worth Rs.225

we cant use the 225 points if we use the COD option....and we have to pay some bucks anyhow even if the goods we are purchasing are below 225r.s.

Any good offers which we can buy with these points??